- Update your LR to the latest version.
- Also make sure that your Windows is also up to date.
- By the way this is the help link, you can bookmark it - https://helpx.adobe.com/lightroom/topics.html
Thanks rpandita. I just ran an update & it still can't connect. As far as I know both W7 & IE11 are up to date. I also "trusted" the site on my antivirus software
Thanks for the direct link. I guess I can always go in that way, but it would be nice if it connected directly when I click "help"