1 Reply Latest reply on Jan 6, 2016 4:47 AM by BobLevine

    Indesign Crashing on Large files with multiple Videos linked

    jasonk@theoneoff.com

      When we produce Multimedia PDF's from inside Indesign we have problems when we add a lot of video files and it crashes when you try to scroll through the document.

       

      here is the crash report can somebody please give me the reason and a resolution.

       

      Thanks

       

      Process:               Adobe InDesign CC 2015 [29146]

      Path:                  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

      Identifier:            com.adobe.InDesign

      Version:               11.1.0.122 (11100)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe InDesign CC 2015 [29146]

      User ID:               501

       

      Date/Time:             2016-01-05 15:49:09.599 +0000

      OS Version:            Mac OS X 10.10.3 (14D136)

      Report Version:        11

      Anonymous UUID:        0B4EBD67-D1B6-2F2F-B953-3BD40B6B0ED2

       

       

      Time Awake Since Boot: 110000 seconds

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

      VM Regions Near 0:

      -->

          __TEXT                 000000010a0f9000-000000010a0fe000 [   20K] r-x/rwx SM=COW  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.adobe.InDesign.Spread     0x000000011c215c34 0x11c215000 + 3124

      1   com.adobe.InDesign.Package and Preflight 0x00000001156530d7 0x11552b000 + 1212631

      2   com.adobe.InDesign.Package and Preflight 0x00000001155fe7da 0x11552b000 + 866266

      3   com.adobe.InDesign.Package and Preflight 0x000000011560c8ad 0x11552b000 + 923821

      4   com.adobe.InDesign.Package and Preflight 0x0000000115615725 0x11552b000 + 960293

      5   com.adobe.InDesign.Package and Preflight 0x000000011560f39d 0x11552b000 + 934813

      6   com.adobe.InDesign.Package and Preflight 0x000000011561bfef 0x11552b000 + 987119

      7   com.adobe.InDesign.Package and Preflight 0x000000011561d424 0x11552b000 + 992292

      8   com.adobe.InDesign.AppFramework 0x00000001147d537d 0x11476e000 + 422781

      9   com.adobe.InDesign.AppFramework 0x00000001147d4e23 0x11476e000 + 421411

      10  com.adobe.InDesign.Application UI 0x0000000116544613 0x1163fe000 + 1336851

      11  com.apple.AppKit              0x00007fff984eec68 -[NSApplication run] + 711

      12  com.adobe.exo.framework       0x000000010cb553b8 exo::app::OS_AppBase::RunEventLoop() + 56

      13  com.adobe.InDesign.AppFramework 0x00000001148bc463 0x11476e000 + 1369187

      14  com.adobe.InDesign.AppFramework 0x00000001148bb32c 0x11476e000 + 1364780

      15  com.adobe.InDesign            0x000000010a0fa68d main + 285

      16  libdyld.dylib                 0x00007fff8f0b05c9 start + 1

       

      [snipped by moderator]