Sorry, but from your post I cannot give any specific answers
as I need more detail, but the 2 main things to check for are type
and quality of microphone and secondly the soundcard on your
laptop. There is rather a long thread elsewhere in this forum that
did discuss this and that might be of help to you.
Hi! I think this is a bug in Captivate 2. I've found that if
I go to
Audio | Options... and click the drop-down arrow for
Audio quality and change to the other top option (either
High Quality or Highest Quality), it usually fixes it. Ultimately,
it works best on Highest Quality.