After a hard disk change our technician installed a new version of InDesign and I guess it was the creative cloud version as a trial. I know now it was wrong but I created some documents with this version and now with my CS8.0 I am not able to open them. I do not seem to be able to get the Chat support for that. Anybody knows how to handle this?
There is no CS8. You used CS6 version 8.
CS9 is CC.
You need to open those files with a later version and export them to IDML. You may be able to install a trial of CC2015 to do so. Otherwise you’ll have to do it on another machine that hasn’t run a trial.
You need to get someone with InDesign CC to export the document as an IDML file. You can then open that with CS 6.
You can most likely download CC2015 use it as a trial and then export the files yourself.
Thank you. I was hoping for an easier solution but I will try to get someone here install the trial version and do the IDML export. Thank you.