3 Replies Latest reply on Jul 28, 2016 6:10 AM by thomask47585431

    unable to unauthorize/reauthorize computer to ade.  error message given repeatedly while ade help says already authorized


      ADE will not allow me to download books or read books already downloaded.

      ADE repeatedly shows error message code: E_ADEPT_INTERNAL even though ADE help says my computer is already authorized.  I can access my adobe account with email and password, but I am unable to erase authorization and reauthorize my computer.  How do I fix this error?