22 Replies Latest reply on Jan 20, 2016 1:28 PM by A.T. Romano

    comment ouvrir editeur video dans adobe elements14 ?

    andré45 Level 1

      Comment ouvrir editeur video dans adobe elements14 récemment chargé? Cherche et cherche mais n'ouvre pas?? Organiser fonctionne

        • 1. Re: comment ouvrir editeur video dans adobe elements14 ?
          A.T. Romano Level 7

          andre45

           

          What computer operating system?

           

          I will assume Windows 7, 8, 8.1, or 10 64 bit for now.

           

          1. What do you mean by "Publisher video"?

           

          2. Is your problem opening a new or old Premiere Elements 14 project? Or, is your problem that you cannot get beyond the Welcome Screen to get into a Premiere Elements 14 Editor workspace? Or, is your problem trying to import a certain type of video file into a Premiere Elements project?

           

          Please explain and then we will have the right questions to ask you in order to troubleshoot the problem in the best way.

           

          Thank you.

           

          ATR

          • 2. Re: comment ouvrir editeur video dans adobe elements14 ?
            andré45 Level 1

            Hi!

             

            Using Windows 7, 64 bit

             

            My problem is that I cannot get beyond the Welcome Screen to get into a Premiere Elements 14 Editor workspace

             

            However I am able to get into ORGANISER but when I request to get into Video editor from ORGANISER or Welcome screen

             

            Computer just keeps running ‘’looking for’’ without any connection to Video Editor

             

            Regards

             

            Andre 45

             

             

             

             

             

            De : A.T. Romano 

            Envoyé : 6 janvier 2016 18:04

            À : andré vézina

            Objet :  comment ouvrir editeur video dans adobe elements14 ?

             

             

             

             

             

            comment ouvrir editeur video dans adobe elements14 ?

             

             

            created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8364189#8364189>

            • 3. Re: comment ouvrir editeur video dans adobe elements14 ?
              A.T. Romano Level 7

              Andre 45

               

              Thank you for the reply with additional troubleshooting information.

               

              Let us explore the following to determine if any are factors in this problem of opening Premiere Elements to its Editor workspace....

               

              1. With Premiere Elements Elements Organizer closed....

              Local Disk C

              Program Files (x86)

              Common Files

              Adobe

              and, in the Adobe Folder, is the OOBE Folder. Rename the OOBE Folder to OLDOOBE and restart the computer and re-open Premiere Elements.

               

              2. Go to

              Local Disc C

              Program Files

              Adobe

              Adobe Premiere Elements 14

              and, in the Adobe Premiere Elements 14 Folder, find the file specifically named Adobe Premiere Elements.exe.

              Right click the file, and select and apply Run As Administrator.

              Then double click the file to determine if it will open to the Premiere Elements Editor workspace.

               

              3. Review some of the solutions that worked for Premiere Elements 12 Editor would not open....

              ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open

               

              4. Depending on the details in your reply, we can decide what next.

               

              Please consider. Any questions or need clarification on any of the above, please do not hesitate to ask.

               

              Thank you.

               

              ATR

              • 4. Re: comment ouvrir editeur video dans adobe elements14 ?
                andré45 Level 1

                Hi !

                 

                 

                 

                I do not see any  PROGRAM FILES  (x86) in C

                 

                Except for : Microsoft Visual C+ 2008 etc

                 

                 

                 

                Unable to locate OOBE Folder

                 

                 

                 

                All I have in C is what is listed in the attachment.

                 

                Mind you, I am far from being an expert on PC

                 

                 

                 

                Here is what I have on my computer after loading adobe elements14 (see above attachments).

                 

                 

                 

                Regards

                 

                 

                 

                André45

                 

                 

                 

                De : A.T. Romano 

                Envoyé : 7 janvier 2016 12:23

                À : andré vézina

                Objet :  comment ouvrir editeur video dans adobe elements14 ?

                 

                 

                 

                 

                 

                comment ouvrir editeur video dans adobe elements14 ?

                 

                 

                created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8366810#8366810>

                • 5. Re: comment ouvrir editeur video dans adobe elements14 ?
                  A.T. Romano Level 7

                  Andre45

                   

                  Thank you for the follow up so that I can give you more details.

                   

                  If you have Windows 7 64 bit computer for your Premiere Elements 14/14.1, then Program Files (x86) is there.

                  Windows 7.JPG

                  It is not a hidden folder like Program Data. Please look again under your Local Disk C.

                  Just to double check, please click on Start button, then type Folder Options in Search field above Start button.

                  You will then see a link for Folder Options at the top of the left column.

                  Click on the Folder Options link to open it to the Folder Option dialog.

                  In the Folder Options dialog, click on the View tab, and scroll down to select Show Hidden Files, Folders, and Drives.

                  Close off of there.

                  Now look for Program Files (x86) as seen in the Local Disk C choices in the above screenshot.

                   

                  ATR

                  • 6. Re: comment ouvrir editeur video dans adobe elements14 ?
                    andré45 Level 1

                    Hi !

                     

                     

                     

                    Was able to find the OOBE FILE and renamed it OLDOOBE.

                     

                     

                     

                    However was unable to locate the file specifically named Adobe Premiere Elements.exe.

                     

                     

                     

                    Regards

                     

                     

                     

                    André45

                     

                     

                     

                     

                     

                    De : A.T. Romano 

                    Envoyé : 7 janvier 2016 15:56

                    À : andré vézina

                    Objet :  comment ouvrir editeur video dans adobe elements14 ?

                     

                     

                     

                     

                     

                    comment ouvrir editeur video dans adobe elements14 ?

                     

                     

                    created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8367683#8367683>

                    • 7. Re: comment ouvrir editeur video dans adobe elements14 ?
                      A.T. Romano Level 7

                      Andre45

                       

                      Good job locating the OOBE Folder.

                       

                      The Adobe Premiere Elements.exe is the major file for the program.

                      Please try again if the OOBE Folder renaming did nothing to resolve the issue.

                       

                      Local Disk C

                      Program Files (please refer to my screenshot in post 5)

                      Adobe

                      Adobe Premiere Elements 14

                      and, in the Premiere Elements 14 Folder, is the Adobe Premiere Elements.exe file

                       

                      exe.JPG

                      In my screenshot, the Adobe Premiere Elements.exe file (purple icon) is the third file under the last folder (yellow icon) (WelcomeScreen).

                       

                      ATR

                      • 8. Re: comment ouvrir editeur video dans adobe elements14 ?
                        andré45 Level 1

                        Hi !

                         

                         

                         

                        I do have : Adobe Premiere Elements  listed

                         

                        but not : Adobe Premiere Elements.exe

                         

                        See attachment picture 0007.

                         

                         

                         

                        The above is from Program listing not from :Program files (x86) listing.

                         

                         

                         

                        In Program files (x86) all I have for Adobe is : Acrobate Reader DC

                                                                                                        Adobe creative Cloud

                                                                                                        Flash Player

                                                                                                        ( see picture 0008)

                         

                         

                         

                        NB the OOBE file was also renamed in Program Files not in Program files (x86)

                         

                                                   (Same issue when restarted PC)

                         

                         

                         

                        I start to believe that the ‘’Adobe Premiere Elements.exe’’ is missing or not located properly ???

                         

                         

                         

                        Regards and tks for your help

                         

                         

                         

                        André45

                         

                        De : A.T. Romano 

                        Envoyé : 7 janvier 2016 18:19

                        À : andré vézina

                        Objet :  comment ouvrir editeur video dans adobe elements14 ?

                         

                         

                         

                         

                         

                        comment ouvrir editeur video dans adobe elements14 ?

                         

                         

                        created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8368145#8368145>

                        • 9. Re: comment ouvrir editeur video dans adobe elements14 ?
                          A.T. Romano Level 7

                          Andre45

                           

                          Thank you for the replies.

                           

                          From what you wrote, you have found and renamed the OOBE Folder and that did not resolve your issue.

                          But, you say that you cannot find the major Premiere Elements 14 file named Adobe Premiere Elements.exe.

                          Are you specifically looking in Program Files, not Program Files (x86) or Program Data. Please refer again to my screenshot

                          in post 7 of your thread.

                           

                          If you still cannot find it, please go to Control Panel/Programs and determine if Adobe Premiere Elements 14 is listed among the installed programs.

                           

                          Do you have a Premiere Elements 14 desktop icon installed on your computer. If so, please right click it and then select and apply Run As Administrator from the menu that appears.

                           

                          Let me know what you find, and then we will decide what next.

                           

                          Thank you.

                           

                          ATR

                          • 10. Re: comment ouvrir editeur video dans adobe elements14 ?
                            andré45 Level 1

                            Hi !

                             

                            See notes added into your last request to simplify communication.

                             

                             

                             

                            Regards

                             

                             

                             

                            André45

                             

                             

                             

                            De : A.T. Romano 

                            Envoyé : 7 janvier 2016 20:39

                            À : andré vézina

                            Objet :  comment ouvrir editeur video dans adobe elements14 ?

                             

                             

                             

                             

                             

                            comment ouvrir editeur video dans adobe elements14 ?

                             

                             

                            created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8368421#8368421>

                            • 11. Re: comment ouvrir editeur video dans adobe elements14 ?
                              A.T. Romano Level 7

                              Andre45

                               

                              Many of the attachments that I think you may have sent are not visible in the thread. Please click on the direct link to your thread to determine if you see all that you thought that you had posted.

                               

                              As for the finding of Adobe Premiere Elements and not Adobe Premiere Elements.exe, is it possible that you are working with the Folder Option to show find extensions disabled?

                               

                              For Windows 7 64 bit

                              Start Button

                              In Search Field Above Start, type in Folder Options - it should appear as a link at the top of the left column - click on the Folder Options link to bring up the Folder Options dialog.

                              Click on View Tab in the Folder Options dialog and scroll to and remove the check mark next to "Hide extensions for known file extensions".

                               

                              ATR

                              • 12. Re: comment ouvrir editeur video dans adobe elements14 ?
                                andré45 Level 1

                                Hi Mr Romano :

                                 

                                 

                                 

                                I have reloaded this  Adobe Premiere Elements 14 program again to avoid any mistakes that I could have made.

                                 

                                 

                                 

                                Now I could see Adobe ‘’Premiere Elements 14.exe’’ file in commom file.

                                 

                                This programt is also listed in Program files (x86)

                                 

                                I have changed to Administrator at both Places :1st : in Common files 2nd : on the welcome screen.

                                 

                                 

                                 

                                However was unable to locate OOBE file to change to OLDOOBE in common files.

                                 

                                I also noted that the Icone for Adobe elements 14 looks incompleted on the ‘’Premiere Elements 14.exe’’file ??

                                 

                                 

                                 

                                Neverless to say that I still have the same issue when trying to get to Editing work place, it just do not want to open

                                 

                                and keeps running and running on the Initializing screen.

                                 

                                 

                                 

                                Thanks for your follow-up and help.

                                 

                                 

                                 

                                Regards

                                 

                                 

                                 

                                André45

                                 

                                 

                                 

                                De : A.T. Romano 

                                Envoyé : 7 janvier 2016 23:36

                                À : andré vézina

                                Objet :  comment ouvrir editeur video dans adobe elements14 ?

                                 

                                 

                                 

                                 

                                 

                                comment ouvrir editeur video dans adobe elements14 ?

                                 

                                 

                                created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8368799#8368799>

                                • 13. Re: comment ouvrir editeur video dans adobe elements14 ?
                                  andré45 Level 1

                                  Hi Romano :

                                   

                                   

                                   

                                  Was able to locate file OOBE and also found file OLDOOBE is already there , what do I do with this??

                                   

                                  For now I left them as is

                                   

                                   

                                   

                                  Regards

                                   

                                   

                                   

                                  André45

                                   

                                   

                                   

                                  De : andré vézina 

                                  Envoyé : 8 janvier 2016 14:19

                                  À : 'jive-540961657-16ukg-2-4zden@adobe-v7.hosted.jivesoftware.com'

                                  Objet : RE:  comment ouvrir editeur video dans adobe elements14 ?

                                   

                                   

                                   

                                  Hi Mr Romano :

                                   

                                   

                                   

                                  I have reloaded this  Adobe Premiere Elements 14 program again to avoid any mistakes that I could have made.

                                   

                                   

                                   

                                  Now I could see Adobe ‘’Premiere Elements 14.exe’’ file in commom file.

                                   

                                  This programt is also listed in Program files (x86)

                                   

                                  I have changed to Administrator at both Places :1st : in Common files 2nd : on the welcome screen.

                                   

                                   

                                   

                                  However was unable to locate OOBE file to change to OLDOOBE in common files.

                                   

                                  I also noted that the Icone for Adobe elements 14 looks incompleted on the ‘’Premiere Elements 14.exe’’file ??

                                   

                                   

                                   

                                  Neverless to say that I still have the same issue when trying to get to Editing work place, it just do not want to open

                                   

                                  and keeps running and running on the Initializing screen.

                                   

                                   

                                   

                                  Thanks for your follow-up and help.

                                   

                                   

                                   

                                  Regards

                                   

                                   

                                   

                                  André45

                                   

                                   

                                   

                                  De : A.T. Romano 

                                  Envoyé : 7 janvier 2016 23:36

                                  À : andré vézina

                                  Objet :  comment ouvrir editeur video dans adobe elements14 ?

                                   

                                   

                                   

                                   

                                   

                                  comment ouvrir editeur video dans adobe elements14 ?

                                   

                                   

                                  created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8368799#8368799>

                                  • 14. Re: comment ouvrir editeur video dans adobe elements14 ?
                                    A.T. Romano Level 7

                                    Andre45

                                     

                                    Thank you for the replies.

                                     

                                    After you rename the OOBE Folder to OLDOOBE, you let them remain where they are. (The OLDOOBE Folder is just a disabled Folder which can be enabled by removing the OLD from the OLDOOBE Folder name...get rid of the new one that was produced when the program was opened after the original renaming.)

                                    After the renaming, you close out of there and restart the computer.

                                    Then you determine if the problem is gone.

                                     

                                    If you have Premiere Elements 14 on Windows 7 64 bit, then the important file named Adobe Premiere Elements.exe is in Program Files, not Program Files (x86).

                                    Please confirm that. Have you gone through the steps described for opening the program from its Adobe Premiere Elements.exe file?

                                    2. Go to

                                    Local Disc C

                                    Program Files

                                    Adobe

                                    Adobe Premiere Elements 14

                                    and, in the Adobe Premiere Elements 14 Folder, find the file specifically named Adobe Premiere Elements.exe.

                                    Right click the file, and select and apply Run As Administrator.

                                    Then double click the file to determine if it will open to the Premiere Elements Editor workspace.

                                    Have you done the troubleshooting for using the OOBE Folder renaming as well as for opening the project using it Adobe Premiere Elements.exe file (Run As Administrator applied to it)? And, do both of these no solve the problem?

                                     

                                    If not, then

                                    1. go back to the document ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open

                                    and look at the hosts file evaluation as well as the renaming of the SLCache Folder and SLStore Folder.

                                     

                                    Then we will decide what next based on those results. Depending on the results, contacting online Adobe Chat may be indicated. But, let us see what the results tell us.

                                     

                                    ATR

                                    • 15. Re: comment ouvrir editeur video dans adobe elements14 ?
                                      andré45 Level 1

                                      Hi !

                                       

                                       

                                       

                                      Thank you very much all my issues are now resolved.

                                       

                                       

                                       

                                      Regards

                                       

                                       

                                       

                                      André 45

                                       

                                       

                                       

                                      De : A.T. Romano 

                                      Envoyé : 8 janvier 2016 16:54

                                      À : andré vézina

                                      Objet :  comment ouvrir editeur video dans adobe elements14 ?

                                       

                                       

                                       

                                       

                                       

                                      comment ouvrir editeur video dans adobe elements14 ?

                                       

                                       

                                      created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8371578#8371578>

                                      • 16. Re: comment ouvrir editeur video dans adobe elements14 ?
                                        A.T. Romano Level 7

                                        andres45

                                         

                                        Thank you for the follow up with the great news that your Premiere Elements 14 issues are resolved.

                                         

                                        A lot was covered in the troubleshooting. Can you point to the key factor that got the program working for you?

                                         

                                        Best wishes with your Premiere Elements projects.

                                         

                                        ATR

                                        • 17. Re: comment ouvrir editeur video dans adobe elements14 ?
                                          andré45 Level 1

                                          Hi !

                                           

                                          I have removed Windows 7-64  from my PC and reloaded it along with all other programs including Adobe Premiere elements 14.

                                           

                                           

                                           

                                          I had probably did something that I was not supposed to do without knowing about it.

                                           

                                           

                                           

                                          Everything is working find since then.

                                           

                                           

                                           

                                          As I am not an expert with PC, I thought it was the easiest way for me to start all over again on the right foot.

                                           

                                           

                                           

                                          Best regards and thanks.

                                           

                                           

                                           

                                          André45

                                           

                                           

                                           

                                          De : A.T. Romano 

                                          Envoyé : 11 janvier 2016 22:26

                                          À : andré vézina

                                          Objet :  comment ouvrir editeur video dans adobe elements14 ?

                                           

                                           

                                           

                                           

                                           

                                          comment ouvrir editeur video dans adobe elements14 ?

                                           

                                           

                                          created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8380941#8380941>

                                          • 18. Re: comment ouvrir editeur video dans adobe elements14 ?
                                            A.T. Romano Level 7

                                            Andre45

                                             

                                            Thanks for letting us know the factors involved in your success.

                                             

                                            I typically write that problems with the same symptoms can (often do) have different causes. Nonetheless, posting/sharing of your results are very helpful to all looking for answers for this type of issue.

                                             

                                            Well done.

                                             

                                            Best wishes

                                             

                                            ATR

                                            • 19. Re: comment ouvrir editeur video dans adobe elements14 ?
                                              andré45 Level 1

                                              Hello !!

                                               

                                              I now have a new issue on opening in VIDEO EDITOR in 14, the arrow to get to

                                              the files or old files does not work anymore,

                                               

                                              the only option  I have is to go directly to  editing to open a new file or

                                              retrieve one ?

                                               

                                               

                                               

                                              Regards

                                               

                                               

                                               

                                              André45

                                              • 20. Re: comment ouvrir editeur video dans adobe elements14 ?
                                                A.T. Romano Level 7

                                                Andre45

                                                 

                                                Thanks for the update.

                                                 

                                                Premiere Elements 14/14.1 on Windows 7 64 bit

                                                 

                                                Is this what you are missing?

                                                Missing.jpg

                                                 

                                                Let us try deleting the Premiere Elements 14/14.1 Settings File.

                                                Local Disk C

                                                Users

                                                Owner

                                                AppData

                                                Roaming

                                                Adobe

                                                Premiere Elements

                                                14.0

                                                and, in the 14.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled to that you can see the plan given above.

                                                 

                                                Please let us know the outcome. If the above does not resolve the problem, we will consider with other troubleshooting.

                                                 

                                                Thank you.

                                                 

                                                ATR

                                                • 21. Re: comment ouvrir editeur video dans adobe elements14 ?
                                                  andré45 Level 1

                                                  Hi!

                                                   

                                                   

                                                   

                                                  That was exactly what I was missing.

                                                   

                                                   

                                                   

                                                  I had to do your instructions twice, but it did fixe the issue.

                                                   

                                                   

                                                   

                                                  Thanks for your help

                                                   

                                                   

                                                   

                                                  André45

                                                   

                                                   

                                                   

                                                   

                                                   

                                                  De : A.T. Romano 

                                                  Envoyé : 20 janvier 2016 13:45

                                                  À : andré vézina

                                                  Objet :  comment ouvrir editeur video dans adobe elements14 ?

                                                   

                                                   

                                                   

                                                   

                                                   

                                                  comment ouvrir editeur video dans adobe elements14 ?

                                                   

                                                   

                                                  created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/8410873#8410873>

                                                  • 22. Re: comment ouvrir editeur video dans adobe elements14 ?
                                                    A.T. Romano Level 7

                                                    Andre45

                                                     

                                                    Thanks you for the great news of success getting the Welcome Screen/Video Editor choice of project to work the way it should. Great job staying with the troubleshooting to get that deletion of the Adobe Premiere Elements Prefs file to work to resolve the issue.

                                                     

                                                    Best wishes.

                                                     

                                                    ATR