13 Replies Latest reply on Jan 7, 2016 10:44 AM by rpandita

    LR CC 2015: when I go to Edit > Preferences, Windows reports that Lightroom has stop working due to a problem and then closes my windows software [was: Hello Everybody,]

    luciled22590900

      Sorry for my English , that I have a big problem I can not seem to settle on Adobe Lightroom CC (2015) . I'm on a Windows PC , latest generation . I bought the lot for cloud creative photographer. In the given problem is that when I go to " Preferences " from the Edit menu , windows displays me a message saying that Lightroom has stop working due to a problem and then closed my windows software. What to do? it's very annoying. I currently studying , and I need to access the preference . I try to uninstall and reinstall Adobe Lightroom CC , but the problem persists. Do you have an explanation? or idea to solve my problem . I want to the Stadium I'm lousy in computer science ... Thank you.