1 Reply Latest reply on Jan 8, 2016 11:46 AM by Pattie-F

    "Add payment information" not loading, CC now expired :(

    ChrisPH

      Helpful details to provide:

      • a summary of your issue
        • I want to add a payment information to my account since my free CC membership has already expired but I can't because once I click the "Add payment information", a pop-up window is just loading indefinitely until it logs me out.
        • Now I can't use any CC software since I can't purchase anything.
      • the type of computer you use - Mac or PC?
        • PC
      • steps you've already taken to troubleshoot
        • tried waiting for 1 week, maybe there was some server issues, but no...
        • tried using a mobile phone, a different browser, still not working.