1 Reply Latest reply on Jan 24, 2016 11:21 AM by Espenart

    Why is creative cloud unable to restore to a previous version? ERROR: "There was an issue restoring this version of your asset. Please try again later."

    i4 Solutions Level 1

      Every once in a while I actually would like to use the service I'm paying Adobe for. It seems when I need it doesn't work. I've had two occasions where I've needed to restore to a previous version of a Photoshop file only to be told that it cannot be done but to try later. Trying later doesn't work either. Maybe a better error message would be, "Sorry we have a "Restore" button. It is just there to make it look like we have more functionality than we actually have. It really doesn't work and especially when you need it. Please do not actually rely on this feature."

       

      Are there any plans on fixing this issue? Here is a screenshot of the error I always get:

      anotherAdobeCloudError.PNG