I tried to contact support regarding this (case #0217508486), but after chatting with two Support agents, |'m still confused.
Long story short : I have a CC subscription which just expired. I'm only using LR, and don't use PS at all.
Here in Switzerland, CC costs about CHF 143 per year, while a LR6 costs CHF 120. It doesn't make sense to continue using CC for this price.
This article says that only the Develop and Map modules will be disabled after the subscription is expired.
This person also comments on a question, saying "An expired trial has the same behavior if you install Lightroom on a second computer. You do not need to re-establish a membership."
The two support agents initially said that I cannot access LR at all after the subscription expires.
When confronting them with the article above, their story changed :
- at first the Support rep just copy-pasted sentences from the article (implying that it's still valid ?)
- later he said that I'm still able to use the product for 30 days, after which he says that I won't be able to use any LR functions at all
I'm now asking this here (hoping to get a better answer than the one I got from Adobe Support):
Assuming my CC subscription is expired, will I still be able to import photos to my catalog, back up my catalog, tag and rate photos and so on ? Will I still be able to export photos from my catalog ? And if yes, for how long ?
Thank you in advance !
If the subscription ends, Lightroom will launch, and the Develop Module and Map Module will not work. All other aspects of Lightroom will work, so you can export your photos from the Library Module.
Adobe has put this in writing, so you can believe the link, instead of the confused and contradictory statements from others.
Notice the name at the link: Tom Hogarty. He is an important person, I don't know his exact title, but I'm pretty sure he heads up the Lightroom team. That outranks all of the people you talked to, including others in this thread who are telling you that Lightroom will not launch.
Hello and thank you for your answer.
I also prefer to trust Tom Hogarty and Jeffrey Tranberry, but as the article was from 2014, something may have changed in the meantime. There even was a reply earlier from a "Staff Member" (which was removed) again stating that LR won't open at all.
So I assume that the article is still valid. Thank you again.