- Go to Lightroom > Preferences.
- Also please Go to the Preferences > Performance Tab, and uncheck "Use Graphics Processor "
- Restart Lightroom and see if it works.
I did that and the blue screen disappeared behind the drop down box. When I
clicked the drop down box to close it, the blue screen appeared again. I
went into the Preferences Performance Tab again and the "Use Graphics
Processer" tick box had been re-checked. I did that several times and even
shut down the computer and all of the programs to reboot everything in the
hope that the tick box would stay unchecked or the updated graphics driver
would take effect. No dice. Perhaps, if I knew where the "Lightroom 6
Preferences.agprefs" file is located, I can find a solution. Thanks.
On Thu, Jan 7, 2016 at 4:39 PM, Tanuj Sandal <email@example.com>
I was eventually able to locate the "Lightroom 6 Preferences.agprefs" file in the program files, but was unable to make the recommended changes. In Windows 10 Settings, I went to the Device Manager and disabled the graphics card by right clicking on the card listing and selecting "Disable." That solved the problem. Just to make sure, I restarted my computer and the reboot did not re-enable the card. This will leave the card disabled unless I consciously go back into the Device Manager and re-enable it. Since I am using this notebook only to download and secure my photos when I travel, this should be all I need to do for the time being. I don't know what other problems may stem from disabling the graphics card in other programs, but that is currently not a factor. I will cross that bridge...
Thanks to those who helped.