2 Replies Latest reply on Jan 16, 2016 3:05 AM by Bernd Alheit

    Adobe pdf files converted to Creative Cloud will not open

    brandyrn09

      I have a Vostro 1500 Dell notebook laptop running Window 7-64 OS. I was feeling creative and wanted to edit the text in a pdf file so attempted to try  Adobe Acrobat Pro DC. Somehow all my original Adobe pdf files are now showing they are saved under Creative Cloud (which I did not know even dowloaded) software and when I try to view them, they will not open. I am showing three folders in three different locations labeled Creative Cloud and all of them are showing empty. I have tried converting them back but get error messages when doing so. Can anyone help me with this weirdness? At this point...it would be AWESOME just to be able to view my files as I need to study them. Also, Adobe Acrobat Pro DC is showing error on download. Something like error and D003 and D007. If that is significant information, I can provide exact error numbers upon request (as it would require attempting another download). Any advise would be much appreciated.