5 Replies Latest reply on Jan 8, 2016 8:55 PM by Brad Lawryk

    Cannot get watermark off newly licensed image - can only download thumbnail from L history page

    TezzaGio

      Yes I am a rooky - but I have spent too much time logging off, shutting down, scratching my head, trying again, forgetting that I've tried that one and tried it again.

       

      I licensed an image from the stock library, added it to a personal library, and it still has the water mark. When I look at the purchase, it says the purchase can take up to 24 hours - Is that why I cannot get the water mark off?

       

      Any other ideas?

       

      Thank you,

      Terry