Please follow the steps to get the error log from Event Viewer.
> Open Event Viewer by clicking the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
> Expand Windows Logs in the left hand side panel.
> Click on Application.
> In the middle panel, you will find error
> Click on the error log.
> Post the error Information which you find in the General Tab.
Thank you for replying. Okay, this is what i got in the general tab.
Faulting application name: lightroom.exe, version: 184.108.40.206, time stamp: 0x5523190c
Faulting module name: ig7icd64.dll, version: 10.18.10.4276, time stamp: 0x55d1ffdb
Exception code: 0xc0000005
What am I to do with the error code? I'd really like to start using this product...