1 Reply Latest reply on Jan 11, 2016 12:00 AM by Nanaky

    Error message check activation

    janisb84897768

      I am having difficulty loading my library books to my kobo ereader H2O, I am getting the following error message "check activation".  Please let me know how to fix this error message and how to download my books into my reader. Thanks in advance.

        • 1. Re: Error message check activation
          Nanaky Level 5

          Windows:

          1. Close all applications.
          2. Choose Start > Run.
          3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
          4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
          5. Select the Adept key.
          6. Choose File > Export.
          7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
          8. Right-click the Adept key and choose Delete.
          9. In the Confirm Key Delete dialog, click OK.
          10. Close the Registry Editor.
          11. Open Adobe Digital Editions and reauthorize.

            Macintosh:
          12. quit Adobe Digital Editions.
          13. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
            If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
          14. Open Adobe Digital Editions and reauthorize