Go to the help menu item click on the Lightroom Registration item and make sure you see entries for your serial number. It will be all large Dots and if it was an Upgrade serial a second row of large dots will be there for the previous version serial number.
If they aren't there you have to Re-enter them.
Do you have a license for the standalone version - you need to have one?
For LR5, the CC version and the standalone are a different installer, you need to remove the current (CC) and install the other version (standalone).
Downloads are here: Install Photoshop Lightroom
yes I have a license for both stand alone versions of Photoshop and Lightroom. I'll try uninstalling LR and reinstalling the 5.4 version. Thanks.
I suggest to directly install 5.7.1. There's no need to install 5.4 first.
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Am 10.01.2016 17:57 schrieb "Phaeton Place2" <firstname.lastname@example.org>:
Adobe Community <https://forums.adobe.com/?et=watches.email.thread> Rolling
back lightroom version
Antwort von Phaeton Place2
in Photoshop Lightroom - Komplette Diskussion anzeigen
Adobe support suggested I download LR 5.4 which I've already done. I'm on a limited data cap so don't want to download needlessly. I don't suppose they could make it any more complicated. Thanks for the help.
I uninstalled what I believe is the Creative Cloud version of LR on my Mac Book Pro by dragging the LR folder to trash. I then installed the standalone 5.4 version Adobe Support had me download earlier this morning. Nothing has changed. I still can't access the develop module without buying a membership. The Help menu tells me I still have the Creative Cloud licensed version of LR too and there isn't anywhere to enter my stand alone serial number at all.
Please use the link provided by F.McLion and install LR 5.7.1
I believe the link the tech gave you was for the CC version. They don't know any better. They are reading from a script.
That link worked perfectly. I'm back up and running.