I have bought Adobe Lightroom 6 and Premiers Elements 14. During the installation the programs want to be connected to the web and the programs will not recognize the connection. I can browse the web and see current news. I can log on to my Adobe account and neither program will recognize the connection. I can't find a way to contact Adobe for support. I feel like they have my money and now they don't care. Can anyone please help me so I can start using these programs.