If you select the imported .aiff file in the Project panel, then click the Play button in the Properties panel, do you hear it then?
What does the Properties panel show for the .aiff file's Duration, Sample Rate, and Channels?
If it still can't play, would it be possible to send a shared link to the file to me privately? We can then diagnose what might be happening. Thanks.
I have the same problem. I import a .WAV but i don't hear a sound. Not when i pres the play button or when i record.
If you open the Preferences dialog box for Character Animator, is the Default Output set to the expected device?
I'm assuming the .aiff/.wav file can play back in After Effects or Audition? If so, would it be possible to privately share a link to the file with us so that we can diagnose better what might be causing the issue?
Hi, I'm having what I think is the same problem. If I click on the audio file and hit play in properties, it plays, but when I put it in the time line, though I can compute the lip sync, when I actually play the animation, all I see is the lips moving, and can't hear the sound. When I render it, the sound is there... just can't hear it when I'm trying to record facial gestures and the like, which is problematic, of course. Thanks!
What file format is the audio file in? WAV, MP3, or AIF/AIFF?
And what's its duration (in seconds)?
If you add the audio file to its own empty scene, can you hear it then?
Jeff I'm having the same problem. If I drag a working .mp3 file into Character Animator, it appears in the timeline but does not produce audio when I press play from the timeline. Can you have your team do some testing this use case?
As bp12x12 pointed out it makes rigging mouth movements difficult as we cannot hear the audio to fine tune mouth movements.
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The most common reason I have seen (as already mentioned in this thread) is CH remembers what output device to use. You tell it speakers or headphones - there is no option to say “default system output”. So if you had headphones on then unplugged them you would hear nothing. You need to manually flip the preferences / Audio Hardware settings if you plug in / remove headphones.
If if it looks correct, change it, close the dialog box, then change it back again. That seems to reset the audio library. I have had two occasions where that made it start working again on windows.
I would always check that first as most problems I have seen are due to the audio hardware setting.
Ah yes, you're right it was my laziness because I do remember reading that!!
I just got the sound working, thanks for your help it was stressing us out!!
Is this issue solved for you yet? Let us know.