9 Replies Latest reply on Aug 11, 2016 7:41 AM by biochemgirl

    ADE freeze/unable to open library files


      My OS is Windows 8.1 64 bit. I use ADE since November 2015 but this problem first appeared when I tried to start it today.

      When I now try to download and open a purchased ebook from an .ascm file, ADE completes the download, then it just freezes. However, the .epub file still appears in the "My Digital Editions" folder. When I try to open an .epub file from there, ADE comes up but does not display any content. It also does not show me my library of downloaded .epub files although I can see in the folder that they are there. This problem only appears on my computer. When I try to read the ebooks on my Android smartphone ADE app it works and the library is displayed correctly.

      I have tried to restart the computer, remove and reinstall ADE, revoke the authorization and reauthorize it. I have no clue what to do now.