1 Reply Latest reply on Jan 11, 2016 3:03 PM by Tanuj Sandal

    i recently bought a new Sony a7-ii camera.  the first time i have tried to import raw images taken with it (with an .ARW suffix) the program it says "preview unavailable for this file" then "the files are not recognized by the raw format support in Lightr

    bob sirkus

      i recently bought a new Sony a7-ii camera.  the first time i have tried to import raw images taken with it (with an .ARW suffix) the program it says "preview unavailable for this file" then "the files are not recognized by the raw format support in Lightroom"  i have the most up to date version i think 5.7.  what do i do to get these files imported as raw files?