1 Reply Latest reply on Jan 12, 2016 7:45 AM by m_vargas

    How to update for Internet Explorer Flash Player for Windows 8.1 (64-bit machine)?

    markb11389083

       

      Update for Internet Explorer Flash Player for Windows 8.1 (64-bit machine)

       

      My flash player does not work.

       

       

        • Operating system version - Windows 8.1

       

        • Web browser and version – Internet Explorer: 11.0.9600.18125, Update: 11.0.26(KB3104002), Product ID: 00150-20000-00003-AA459

       

       

        • Windows Update Standalone Installer: Security update for Windows (kb3103688) is already installed on this computer.

       

        • Explain your problem in step-by-step detail if possible:

       

       

      Flash Player is pre-installed with Internet Explorer in Windows 8.1.
      For more info, see Flash Player issues | Windows 8.

         

       

       

      Sorry, Flash Player is either not installed or not enabled.
      Please go to step 2.

         

      Sorry, your computer does not have the latest Flash Player installed.
      Please go to step 2.(Your version:11.7.700.224 Latest Version:17.0.0.188)

         

       

       

       

       

      YOUR SYSTEM INFORMATION

      Your Flash Version

      Flash Player disabled

      Your browser name

      Internet Explorer

      Your Operating System (OS)

      Windows (Windows 8.1)

       

      These messages are given despite trying to Enable Flash Player in my browser following “For Internet Explorer, see Enable Flash Player for Internet Explorer”.

       

      I have been to Microsoft, Adobe and I get the same thing from everyone. Is there a way to get my flash player to work and if so how.

       

      I think it would be simple just to update my flash player, but for the past four days I have been trying unsuccessfully.

       

      I am going around in circles and getting nowhere. I need to have someone tell me if this problem is with my computer or another source.

       

      Mark Bass

        mtbfort@optusnet.com.au