That is standard RMA warranty for all manufacturers currently in the industry. However ASUS has an advanced replacement option with the credit card info which you mentioned above for the WS series ie any model that has the WS in the model number unless things have changed. Did you ask for the WS advance replacement when you called for the RMA?
Exactly my understanding as regards the WS series return policy. And yes, I've requested the RMA be done via Advance Replacement. Haven't heard back from the yet ...
It was not at my request, but theirs to send the motherboard back for repair. Although, that's a given under the circumstances.
What bothers me most is the fact ASUS people have been sending me questionable instructions to solve this issue. At least one of which was outright wrong. See my update under this thread USB3.1 support
One gets the feeling they have problems with implementing USB3.1 and are still experimenting.
Thanks for your response.
ASUS is honoring its Advance RMA policy.