1 Reply Latest reply on Jan 13, 2016 7:25 AM by Szalam

    after effects freezes when using ntrig pen on vaio canvas Z

    at87002815

      I've been testing After Effects cc 2015 (and 2014 with same result) on the new Canvas tablet from Vaio. Runs great for the most part, as long as I use my finger as a pointing device. The second I click anywhere in the interface using the ntrig pen (same tech as on the surface 3 & 4), AE freezes for ~20 seconds. Obviously a deal breaker. The rest of Adobe software works great. Anyone have any suggestions? I'm not sure if this is the right place to post this.

       

      Specs: Vaio canvas z: quad core i7, 16gb ram, 512 ssd. Windows 10. Applied all updates from the manufacturer. Tried with and without wintab drivers installed.