I would like to make an official complaint - or make a complaint escalation.
Before you suggest directing me to a chat agent, phone rep or using the 'help' wizard, please don't. none of those channels are appropriate for my level of concern I have, and moreover have proven ineffective solutions in the past.
This is my last attempt to remain a paying customer of your software. I have gone above and beyond JUST to get some sort of timeline from your company. I don't think it is unreasonable to ask for a timeline as to when CAD will be an option at checkout considering the implications of having to pay in USD - your services instantly become unaffordable after the exchange rate.
Again, I will make myself perfectly clear. All I want to do is upgrade my photography plan to the complete plan, for a REASONABLE, local price.
Again, I am willing to PAY for your services - unlike many other people who do otherwise.
Adobe, I am being as honest as I humanly can be. I don't think it should have to get this far when customers get this angry over the lack of communication over this pretty important problem - a problem that affects EVERY Canadian citizen.
So, if you can answer me, and all other concerned Canadians here on this forum, please inform us - otherwise please direct me to an EMAIL where I can make an official complaint about the issue and how it is being handled.