1 Reply Latest reply on Jan 14, 2016 7:58 AM by Szalam

    AE CC crashes while loading to open.

    Michelangelo95

      After I first opened the AE CC it was working fine, everything was running great but in the second time that I tried to open I just load the purple screen and then desapear without any error message. It just don't open. I've already reinstalled and I was all the same, first time GREAT, then stops to work without an error message.
      And it always happen when the purple screen is it "cleaning smartmask interpilation". I don't know if there are some relation.

      I use the Premiere also and it works perfectly, its just with the after effects and it's not also my pc hardware cause before I installed the W10 home (I had to format the pc) I had the AE and used to work.

       

      Please somebody can help?