I have an issue with a Mac user that is trying to edit a site
I created. Some folders on this site are password protected –
meaning that pages on the site require user names and passwords to
be entered for them to be viewed by web surfers. This user can log
on and edit parts of the site that are not password protected but
when he navigates to a folder that is, and chooses a page to edit,
his computer locks up. Normally, when one of my PC users chooses a
page to edit that requires a password, from within CT, they are
presented the security window and prompted to enter the info. Once
entered, CT allows assess to the page for editing as normal.
Anyone know why the Mac is locking up when this user tries to
edit a page with a password?
This user can “surf” the site with their version
of Safari or Firefox and view password protected pages – just
not from within CT
Are you hitting this problem, while browsing to the password
protected site through Remote File Browser, by Clicking the Choose
button in the top right side? Did you tried directly browsing to
the password protected site directly in the Contribute Browser?
The error occurs when they use the choose button. And, that
is currently the only way to get access to those pages since all of
the password protected pages do not have direct links. These page
links are sent out via email ( with un and pw info ) so clients can
get direct access.
I do not know if he has tried typing the url directly in the
address bar ( can that even be done ?)
The only thing else I've learned is that he is running OS
Thanks for responding.