9 Replies Latest reply on Jan 24, 2016 11:21 AM by tomadieta

    Flash player20 installation failure at Windows7 sp1 64bit, IE11 32bit

    MJ Kim

      Tried to install by install_flash_player_ax.exe, but failed showing "Can not register ActiveX control for Flash player". 

      Followed every step to cure the problem, which are instructed on helpx including ActiveX filtering off , Add-on shockwave enabled, falsh player records delete, Macromedia cache delete, so on.   One thing undone is hareware acceleration because I can't find where the version box.

      Could you recommend trouble-shootings from your knowledge and experience ?   Thank you.