1 Reply Latest reply on Jan 24, 2016 4:09 PM by gkaiseril

    File Preview Missing


      When users are in file explorer or emails and trying to preview a PDF they get an error that they are not able to preview the file.

      In emails the error is the following: "This file cannot be previewed because of an error with the following previewer: PDF Preview Handler for Vista To open this file in its own program, double-click it."

      In file explorer: "This file can't be previewed."


      Acrobat 9 standard

      Version 9.2.0


      Operating System:

      Windows Server 2008 R2 Standard

      Service Pack 1