Please follow the below location and rename the Preference file "com.adobe.Lightroom6.plist" to "com.adobe.Lightroom6.plist.old"
Press the shift + option keys immediately after you restart Lightroom, and select Reset Preferences from the resulting dialog box.
Let us know if that helps.
The instruction you send me is not accurate to my pc configuration. See below screen shot. There is no Library folder where it is supposed to be.
Searching for "com.adobe.Lightroom6.plist" on Finder drew a blank.
Pressing Shift+Option immediately after opening LR produced this window: I tried three times
I bought this top op the line MacBook Pro15 two months ago. I am new to Mac
Before when I was using Windows I had no trouble finding the file "Lightroom 5 Preferences" and moving it out of the Lightroom folder in order to reset LR.
What is going on here?
I found the Preferences folder at an other location but as you can see there is no file named "com.adobe.Lightroom6.plist"
In addition to the short key problem there is a problem with the overlay in the Adjustment Brush, Radial filter and Graduated filter.
Please help solving the problems at hand. We are a Photographic business in Hong Kong and the smooth running of the software is important to us.
User Library is hidden by default on Mac.
Follow the below steps :
- Open finder
- Click on Go menu at the top and choose Go To Folder
- Type in ~/library and hit go > this will take you to User library
- Open Preferences and look for com.adobe.Lightroom6.plist > drag it to desktop
Could you please let us know what is the exact issue that you are facing?
We might be able to assist you further.
Thanks for your reply Mohit
As I wrote a few minutes ago there is no "com.adobe.Lightroom6.plist" file in the Preferences folder.
First we had a problem with a few Short Key functions but now it seems that no Short Keys works any more.
I also have Overlay problems with Adjustment Brush, Radial filter and Graduated filter. The red Oversays stays on after I move away the cusor.
In Graduated filter I no longer see any dot to click on like when you want to edit an earlier applied graduated filter. This problem of missing dot is only with the Graduated filter but it seems that Lightroom problems are slowly getting worse and worse.
We depend a lot on Lightroom in our business.
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You need to be in the User Library, not the System Library.
Launch Finder and on the menu bar Click "Go" whilst holding down the Optn (Alt) key and then choose Library.
Apple hides the user Library until you press Alt
The Preferences folder for which you have shared the screenshot is under your System Library.
That is not the correct preferences folder to be looked for.
There is a User Library as well which is hidden on every Mac machine by default.
you need to follow the steps that I shared by typing in command ~/library under Go To Folder and that will take you to hidden library which would contain the correct Preferences folder you are looking for.
Regarding the problems ;
If red overlays stay even after moving the cursor, it could be possible that "Show selected Mask Overlay" is enabled in your toolbar which needs to be unchecked.
And for graduated filter pins missing, you need to change "Show Edit Pins" dropdown to "Always" in your toolbar.
However, I am not sure about the shorctut keys not working so, resetting preferences might help.
Then I close and open Lightroom.
Still same problem
The problems are still there
Some short keys works and some not
The major problem is the red overlay that does not go away during editing
Did you follow the steps that I mentioned in my last post?
Uncheck "Show selected Mask Overlay" in your toolbar in develop module and change "Show Edit Pins" dropdown to "Always"
If toolbar is not displayed, go to view menu and choose "Show Toolbar"
Have you tried pressing O or unchecking it in the toolbar (T) ?
I followed your instructions and fund the hidden file.
Do you see my screen shots?
I solved the problem with the pin in the Graduated filter
Tool overlay: I am on "Auto Show" but the red overlay stays on... Even when I change Tool overlay to "never show" the red overlay is there and it stays on after I move to cusor to make adjustments. Thus I cannot see the adjustments I make because of the red overlay
Pressing O works. Thanks
I still have a Short Key issue.
I used to press Command Shift E to Export. That does not work any more.
But opening an image in PS with Command E that works. ???