I've been using InDesign CC for some time now, and for some reason that I can't quite figure out it suddenly has stopped working, quite literally overnight. I haven't installed anything else, nor has my computer gone through any updates.
I uninstalled InDesign, updated CC to the latest version, and reinstalled InDesign, and it still will not open. I have deleted the preferences and the cache to no avail.
I'm on Windows 7, and when I look at my task manager after the app closes, I see it never fully closes. It's still sitting there. This is becoming very frustrating as I have a client project that I'm currently unable to complete, and I'm paying for InDesign CC and cannot use it.
I would appreciate any and all insight. This is really driving me crazy.
Thanks very much for your time!
Hey. Thanks for the reply. I did follow those steps before posting, but they didn't work.
Odd enough, what did work was creating a new user on my computer and installing InDesign there. Dunno what that's about! Thanks for taking the time to reply.
If it works in the new user, copying those two folders from that user to your original user should fix it.