3 Replies Latest reply on Jan 16, 2016 4:25 PM by Peter Spier

    InDesign won't open; deleted preferences, uninstalled/reinstalled. Used to work fine.

    Ysmay Level 1

      Hey all,

       

      I've been using InDesign CC for some time now, and for some reason that I can't quite figure out it suddenly has stopped working, quite literally overnight. I haven't installed anything else, nor has my computer gone through any updates.


      I uninstalled InDesign, updated CC to the latest version, and reinstalled InDesign, and it still will not open. I have deleted the preferences and the cache to no avail.

       

      I'm on Windows 7, and when I look at my task manager after the app closes, I see it never fully closes. It's still sitting there. This is becoming very frustrating as I have a client project that I'm currently unable to complete, and I'm paying for InDesign CC and cannot use it.

       

      I would appreciate any and all insight. This is really driving me crazy.

       

      Thanks very much for your time!

       

      (Error attached.)

      indesign-wtf.PNG