5 Replies Latest reply on Feb 28, 2016 10:58 PM by gimmeadollr

    LR 6 reverting to trial, freezing on startup, cannot be uninstalled even with CC Cleaner Tool?

    gimmeadollr

      Since upgrading to LR 6, I have constantly had instances where Lightroom asks me for my serial number and going through the trial to full product upgrade, freezing on the splash screen, and now it cannot be uninstalled even after using the CC Cleaner Tool. I've used the tool to uninstall all products but to no avail. Is there possibly a root cause to all of this? Any advice for getting a stable LR 6?