2 Replies Latest reply on Jan 18, 2016 10:49 AM by ZachBuechler

    Extension Manager CC Doesn't Recognize Any CC Apps

    ZachBuechler

      I am using Windows 10 with Adobe CC. I'm trying to install emmet.zxp for Dreamweaver but Extension Manager isn't finding my installed programs. I ran the bridge talk and created the log files for EM by creating the ExManCoreLibLog.Yes file. The paths shown in the bridge talk diagnostic match what they are on my system.

       

      I would really prefer to not try uninstalling all of my programs. I have reinstalled DW and EM though. I have a rar of the log files if I have to send them to someone. Any help would be greatly appreciated.

       

      Result: BridgeTalk Diagnostics

      ----------------------

       

       

        Info:

        Name = estoolkit-4.0

        Status = PUMPING

        Group = cs

        Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe

        Version = 2.0

        Build = ES 4.5.5

        Next serial number = 40

        Logging: = OFF

        Now = 00:48:15

       

       

        Messages:

        Message Version = 2.05

        Authentication = ON

        Digest = ON

       

       

        Thread: estoolkit-4.0#thread

        Avg. pump interval = 32ms

        Last pump = 79ms ago

       

       

        Ping: 7

       

       

        ECHO_REQUEST: ECHO_RESPONSE

        Timeout = undefined

        Handler = undefined

       

       

        STATUS: PUMPING

        Timeout = undefined

        Handler = undefined

       

       

        MAIN: MAIN

        Timeout = undefined

        Handler = installed

       

       

        LAUNCHED: LAUNCHED

        Timeout = undefined

        Handler = installed

       

       

        DIAGNOSTICS: DIAGNOSTICS

        Timeout = undefined

        Handler = installed

       

       

        INFO: INFO

        Timeout = undefined

        Handler = installed

       

       

        SETUPTIME: thread=0ms, left=125ms

        Timeout = undefined

        Handler = undefined

       

       

        Instances: 3

       

       

        estoolkit-4.0#dbg:

       

       

        msg[00:48:15]: 00000035

        @BT>Version = 2.05

        Target = estoolkit-4.0#dbg

        Sender = estoolkit-4.0#dbg

        Sender-ID = localhost:win11488

        Timeout = 01:48:16

        Type = Ignore

        Response-Request = Timeout

        Headers = (no headers)

        Timestamp = 00:48:15

        Serial-Number = 35

        Received = undefined

        Result = undefined

        Error = undefined

        Body = (empty)

       

       

        Incoming: 1

       

       

        Outgoing: 0

       

       

        Handler: 9

        ExtendScript = for all messages

        Error = for only msg #25

        Error = for only msg #27

        Error = for only msg #31

        Result = for only msg #35

        Error = for only msg #35

        Timeout = for only msg #35

        Result = for only msg #37

        Error = for only msg #37

       

       

        estoolkit-4.0#estk:

       

       

        msg[00:48:15]: 00000037

        @BT>Version = 2.05

        Target = estoolkit-4.0#estk

        Sender = estoolkit-4.0#dbg

        Sender-ID = localhost:win11488

        Timeout = 00:58:15

        Type = Debug

        Response-Request = Result Error

        Headers = (no headers)

        Timestamp = 00:48:15

        Serial-Number = 37

        Received = undefined

        Result = undefined

        Error = undefined

       

       

        Body: 107 bytes

        Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>

       

       

        Incoming: 1

       

       

        Outgoing: 0

       

       

        Handler: 1

        ExtendScript = for all messages

       

       

        estoolkit-4.0: (main)

       

       

        Incoming: 0

       

       

        Outgoing: 0

       

       

        Handler: 1

        ExtendScript = for all messages

       

       

        Targets: 12

        Connector = PCD

       

       

        Installed: 0

       

       

        Running: 0

       

       

        aftereffects-13.5:

        Path = C:\Program Files\Adobe\Adobe After Effects CC 2015\Support Files\AfterFX.exe

        Display Name = Adobe After Effects CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = AfterFX.exe

       

       

        ame-9.0:

        Path = C:\Program Files\Adobe\Adobe Media Encoder CC 2015\Adobe Media Encoder.exe

        Display Name = Adobe Media Encoder CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = Adobe Media Encoder.exe

       

       

        audition-8.0:

        Path = C:\Program Files\Adobe\Adobe Audition CC 2015\Adobe Audition CC.exe

        Display Name = Adobe Audition CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = Adobe Audition CC.exe

       

       

        bridge-6.064:

        Group = cs

        Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe

        Display Name = Bridge CC (64 bit)

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = Bridge.exe

       

       

        dreamweaver-16.0.64:

        Path = C:\Program Files\Adobe\Adobe Dreamweaver CC 2015\Dreamweaver.exe

        Display Name = Adobe Dreamweaver CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = OFF

        Status = (not running)

        ExeName = Dreamweaver.exe

       

       

        estoolkit-4.0: PUMPING

        Group = cs

        Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe

        Display Name = ExtendScript Toolkit CC

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = PUMPING

       

       

        Info:

        Group = cs

        Version = 2.0

        Build = ES 4.5.5

        Next serial number = 48

        Logging: = OFF

        Now = 00:48:15

       

       

        Messages:

        Message Version = 2.05

        Authentication = ON

        Digest = ON

       

       

        Thread: estoolkit-4.0#thread

        Avg. pump interval = 32ms

        Last pump = 280ms ago

       

       

        Ping: 7

       

       

        ECHO_REQUEST: ECHO_RESPONSE

        Timeout = undefined

        Handler = undefined

       

       

        STATUS: PUMPING

        Timeout = undefined

        Handler = undefined

       

       

        MAIN: MAIN

        Timeout = undefined

        Handler = installed

       

       

        LAUNCHED: LAUNCHED

        Timeout = undefined

        Handler = installed

       

       

        DIAGNOSTICS: DIAGNOSTICS

        Timeout = undefined

        Handler = installed

       

       

        INFO: INFO

        Timeout = undefined

        Handler = installed

       

       

        SETUPTIME: thread=0ms, left=125ms

        Timeout = undefined

        Handler = undefined

        ExeName = ExtendScript Toolkit.exe

       

       

        exman-7.0:

        Group = cs

        Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CC\Adobe Extension Manager CC.exe

        Display Name = Adobe Extension Manager CC

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = OFF

        BundleID = com.adobe.exman

        Status = (not running)

        ExeName = Adobe Extension Manager CC.exe

       

       

        illustrator-19.064:

        Path = C:\Program Files\Adobe\Adobe Illustrator CC 2015\Support Files\Contents\Windows\Illustrator.exe

        Display Name = Adobe Illustrator CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = Illustrator.exe

       

       

        indesign-11.064:

        Path = C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe

        Display Name = Adobe InDesign CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = InDesign.exe

       

       

        photoshop-90.064:

        Group = cs

        Path = C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

        Display Name = Adobe Photoshop CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        BundleID = com.adobe.Photoshop

        Status = (not running)

        ExeName = Photoshop.exe

       

       

        premierepro-9.0:

        Path = C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Adobe Premiere Pro.exe

        Display Name = Adobe Premiere Pro CC 2015

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = (not running)

        ExeName = Adobe Premiere Pro.exe

       

       

        switchboard-3.064:

        Group = cs

        Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\SwitchBoard\SwitchBoard.exe

        Display Name = SwitchBoard 3.0 (64 bit)

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = OFF

        Status = (not running)

        ExeName = SwitchBoard.exe

       

       

        Installed: 11

       

       

        Running: 1

       

       

        Groups: 146

       

       

        cs3:

        acrobat-8.0

        aftereffects-8.0

        soundbooth-1.0

        bridge-2.0

        contribute-4.5

        devicecentral-1.0

        dreamweaver-9.0

        encore-3.0

        estoolkit-2.0

        fireworks-9.0

        flash-9.0

        illustrator-13.0

        indesign-5.0

        indesignserver-5.0

        incopy-5.0

        photoshop-10.0

        premiere-3.0

        premierepro-3.0

        stockphotos-1.5

        audition-3.0

       

       

        cs4:

        acrobat-9.0

        aftereffects-9.0

        soundbooth-2.0

        bridge-3.0

        contribute-5.0

        devicecentral-2.0

        dreamweaver-10.0

        encore-4.0

        estoolkit-3.0

        fireworks-10.0

        flash-10.0

        illustrator-14.0

        indesign-6.0

        indesignserver-6.0

        incopy-6.0

        photoshop-11.*

        premierepro-4.0

        audition-4.0

        ame-1.0

        exman-2.0

       

       

        cs5:

        acrobat-9.0

        aftereffects-10.0

        soundbooth-3.0

        bridge-4.0

        contribute-6.0

        devicecentral-3.0

        dreamweaver-11.0

        encore-5.0

        estoolkit-3.5

        fireworks-11.0

        flash-11.0

        illustrator-15.0

        indesign-7.0

        indesignserver-7.0

        incopy-7.0

        photoshop-12.*

        premierepro-5.0

        audition-5.0

        ame-2.0

        exman-3.0

        flashbuilder-4.0

        flashcatalyst-1.0

       

       

        ts1:

        captivate3-en_us

        captivate3-fr_fr

        captivate3-it_it

        captivate3-ja_jp

        captivate3-es_es

        captivate3-de_de

       

       

        ts2:

        captivate-4.0

       

       

        el2:

        captivate-5.0

       

       

        as1:

        acrobat-10.0

       

       

        ts3:

        robohelp-9.0

        framemaker-10.0

       

       

        cs55:

        aftereffects-10.5

        audition-4.0

        bridge-4.1

        contribute-6.1

        devicecentral-3.5

        dreamweaver-11.5

        encore-5.1

        estoolkit-3.6

        fireworks-11.1

        flash-11.5

        illustrator-15.1

        indesign-7.5

        indesignserver-7.5

        incopy-7.5

        photoshop-55.*

        premierepro-5.5

        ame-2.5

        exman-5.5

        flashbuilder-4.5

        flashcatalyst-1.5

        switchboard-2.0

       

       

        el25:

        captivate-5.5

       

       

        cs60:

        aftereffects-11.0

        audition-5.0

        bridge-5.*

        contribute-6.88

        devicecentral-4.0

        dreamweaver-12.0

        encore-6.0

        estoolkit-3.8

        fireworks-12.0

        flash-12.0

        illustrator-16.*

        indesign-8.0

        indesignserver-8.0

        incopy-8.0

        photoshop-60.*

        premierepro-6.0

        ame-6.0

        exman-6.0

        flashbuilder-4.52

        switchboard-2.0

        prelude-1.0

        speedgrade-6.0

       

       

        el60:

        captivate-60.*

       

       

        ts4:

        robohelp-10.0

        framemaker-11.0

       

       

        cs70:

        audition-6.0

        bridge-6.*

        dreamweaver-13.0

        encore-7.0

        fireworks-13.0

        flash-13.0

        illustrator-17.*

        indesign-9.*

        indesignserver-9.0

        incopy-9.*

        photoshop-70.*

        premierepro-7.0

        ame-7.0

        exman-7.0

        flashbuilder-5.0

        prelude-2.0

        estoolkit-4.0

        aftereffects-12.0

       

       

        el70:

        captivate-70.*

       

       

        cs70:

        switchboard-3.*

       

       

        cs80:

        bridge-6.*

        photoshop-80.*

        estoolkit-4.0

       

       

        cs90:

        bridge-6.*

        photoshop-90.*

        estoolkit-4.0

      ----------------------