Hi, I've been trying to open my indesign cc all morning on my windows computer, and it keeps crashing! I've uninstalled it, and reinstalled it, but every time i try it keeps saying theres is a problem and shuts down. my license is fine and other apps work fine just indesign, Any help?!
Which version of InDesign and which OS?
Have you tried trashing your InDesign preferences?
Close Indesign and relaunch it, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and accept Yes to the dialog asking if you really want to replace the preferences. If you don’t see the confirmation prompt, you were too slow!
Thank you, i shall give it a try
If trashing the prefs doesn't work, does logging in on the computer using a new user account?