I have Lightroom 4.4 (running on PC). I got a new Canon G16 camera and am trying to open RAW files from the camera but they won't open. I can open them in Elements 12 but not Lightroom. No problem with RAW files from my Canon 5D. Both file types say they are CR2 files. Please help!
You need a newer version of Lightroom. You can purchase the upgrade to Lightroom 6.3, or subscribe to Lightroom CC 2015.
As an alternative, you can use the Free Adobe DNG Converter version 8.2 or later.