I am trying to load a new video from my DVD drives. My computer tells me that the file already exists at a specific location. Not true. There is no such file at that location, or anywhere else on my computer. I deleted all videos to be sure. But, every time I try to load any new video, I get the same notice. I've tried everything I know without resolution. Consequently, my new Adobe software is useless to me. I've gone through all the tutorials, etc, and find nothing that helps. What's going on?
What version of Premiere Elements, what computer operating system?
You are in the Video Importer. Look to the Save In location and Presets below that. Does the Save In point to Videos?
The Presets field should contain the following choices
Try Date File-Name. Does that or one of the other choices work for you?
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