1 Reply Latest reply on Jan 19, 2016 10:12 AM by A.T. Romano

    I am trying to load a new video from my DVD drives. My computer tells me that the file already exists at a specific location. Not true. There is no such file at that location, or anywhere else on my computer. I deleted all videos to be sure. But, everytim

    benjamins97014711

      I am trying to load a new video from my DVD drives. My computer tells me that the file already exists at a specific location. Not true. There is no such file at that location, or anywhere else on my computer. I deleted all videos to be sure. But, every time I try to load any new video, I get the same notice. I've tried everything I know without resolution. Consequently, my new Adobe software is useless to me. I've gone through all the tutorials, etc, and find nothing that helps. What's going on?