2 Replies Latest reply on Jul 15, 2016 10:07 AM by sanyamt

    My Indesign is not starting after update & showing error.

    darshitj20488346

      My Indesign is not starting after update & showing error as below.Adobe -error.jpg

        • 2. Re: My Indesign is not starting after update & showing error.
          sanyamt Adobe Employee

          Hi,

          Please follow the step to clear preference and cache

          • InDesign Preference:

          Windows XP: C:\Documents and Settings\<USER>\Application Data\Adobe\InDesign\<Version #>\<language>\  (Note: Prior to version 6 [CS4] the language folder is not used).

          Windows Vista or Windows 7: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\ (Note: Prior to version 6 [CS4] the language folder is not used).

          Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>

           

           

          • InDesign Cache:

          Windows XP: C:\Documents and Settings\<USER>\Local Settings\Application Data\Adobe\InDesign\<Version #>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the language folder is not used).

          Windows Vista or Windows 7: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\  (Note: Prior to version 6 [CS4] the language folder is not used).

          Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (Note: Prior to version 6 [CS4] the language folder is not used).

           

          Regards,

          Sanyam Talwar