9 Replies Latest reply on Jun 9, 2017 2:07 PM by thomasr78970711

    HTML5 output does not start on iPad/ MacBook (Presenter 11)

    Blik Revil

      Hi there,

      all of my HTML5 outputs won't work on a MacBook (El Capitan) and/ or iPad and iPhone (iOS 9.2).

      I uploaded the complete output folder and its subfolders to a regular webspace, e.g. http://www.example.com/html5test/index.htm, but all I see when opening that page are the 4 animated loading squares and the words "Adobe Presenter" - nothing will happen otherwise.

      I tried outputs with or without video/ audio, but to no avails. The Adobe help pages wouldn't solve this problem as well.

      What am I doing wrong?

      Best regards,
      Oliver

      (I posted the same question on connectusers.com)