7 Replies Latest reply on Jan 21, 2016 10:24 AM by spellbound56@mchsi.com

    Lightroom CC 2015 -- Cannot display help.

    spellbound56@mchsi.com Level 1

      Recently d/l'd trial version of LR CC 2015 (2015.3 Release, Build 1052427) and Photoshop CC 2015 (2015.1.1 Release).  Neither application will display Online Help, either by clicking on it or using F1.

      In Lightroom I get an error box that says, "Cannot display help."

      In Photoshop, the error is, Unable to display online help. Connect to the internet and try again. For more information, see http://www.adobe.com/go/offline_help.  That page states, "When you are connected to the Internet, and you select Help in your Adobe product, your web browser opens the product's Help page on the Adobe website."

      Well, not so much.

      I have found that there were similar problems back in April, 2015, but cannot find a solution.  Are my search skills lacking or have no solutions been posted?  Please help.