Stuck in a feedback loop here. Found out this version of AE 13.5.1? doesn't render audio along with uncompressed AVI. Actually, it was (even a couple hours ago, actually) , but now it's not. Makes an empty stereo track. (supposedly fixed in 13.6)
So I clicked on Creative Cloud to update, but it can't locate the servers.
Can't contact support because the question is wrong, and clicking on "Contact Us" results in a new feedback loop. (and 20 new useless tabs open to Adobe pages)
Win7 Pro, plenty fast, plenty RAM.
Thanks ... CC Desktop worked today and I got it. It works now.