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Apply to Distribute flash player

Guest
Jan 20, 2016 Jan 20, 2016

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I have applied and got no response for 2 weeks. Is anyone else having this problem?

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Adobe Employee ,
Jan 20, 2016 Jan 20, 2016

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Hi,


Is it possible the email was sent to a spam folder?  In the mean time, I will follow-up with the team that handles the license distribution.

--

Maria

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Guest
Feb 05, 2016 Feb 05, 2016

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No just replied again today.

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Adobe Employee ,
Feb 05, 2016 Feb 05, 2016

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Hi,

I did forward your issue to the licensing team in Jan, but didn't hear back from them, and forgot to follow-up.  I apologize.

I have emailed the licensing team informing them you have applied again and to ensure you get a reply.  Please post back here if you don't get a reply by middle of next week.


Thank you.

--

Maria

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Guest
Feb 09, 2016 Feb 09, 2016

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Still no word and there is a new Flash out today

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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016

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Hi,


I have followed up with the team again.  I apologize for the delay on this.

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Maria

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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016

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Hi,


Licensing team notified me that an email was sent to you on 08-Dec and on 05-Feb.  They recent the email again today.  Subject is 'Adobe Software Distribution Request - TrackID: 647144-20160205' and the email comes from noreply@adobe.com.  I will private message you the URL to download the files from.  Please search in your spam folder for the email.  It contains the licensing agreement and some other information.

--

Maria

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Explorer ,
Feb 10, 2016 Feb 10, 2016

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Same situation to us. Applied for distribution and never got a reply. Checked spam folders, but nothing there.

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Adobe Employee ,
Feb 10, 2016 Feb 10, 2016

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Hi,

Please private message me the name and email address used when applying for the license and I'll escalate to the licensing team.

Thank you.

--

Maria

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Adobe Employee ,
Feb 11, 2016 Feb 11, 2016

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Hi,


I have forwarded the information to the licensing team.

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Maria

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Adobe Employee ,
Feb 11, 2016 Feb 11, 2016

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Hi,

According to the licensing team, the last time an application was received from the email address you provided was in 2014.  Licenses are valid for one year (12 months).  Please re-apply for a distribution license (http://www.adobe.com/products/players/flash-player-distribution.html‌) and let me know when you do. I'll inform the licensing team to look for your application.

Thank you.

--

Maria

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Explorer ,
Feb 25, 2016 Feb 25, 2016

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Thats just not true. I did apply some weeks ago - and now again

//update: and this time got a mail back

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Adobe Employee ,
Feb 25, 2016 Feb 25, 2016

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Thank you for the update.  I had checked with the Licensing department and they told me your application was approved today.  Thank you for confirming you did receive the email.

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Maria

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