3 Replies Latest reply on Jan 25, 2016 1:49 PM by Pattie-F

    Suspending CC Subscription & Why Can't I Chose to 'chat' With Customer Care?

    brianw35248971

      Hello,

       

      I want to find out information about suspending my subscription to CC for a couple months.  I have read a post where it is possible to do, but I need to go through Customer Care.

       

      When I am going though the steps, there are three contact options: chat, phone, forums.

       

      I am not going to call the US from Sweden - so phoning is out.

       

      I am in the forum, bu tI doubt account information etc. is game for this forum - so forums are of little help

       

      Chat is the only reasonable option - Problem is I cannot chat.  There appears to be no hyperlink of any kind when I hover over the chat option.

       

      Thoughts?