3 Replies Latest reply on Jan 22, 2016 7:52 AM by Ellis home

    URL link to book on Amazon not working

    reindeer4 Level 1

      Hi -


      I created a document within InDesign CS6 to use as a flyer.


      I have a couple of hyperlinks that work fine when I export document as an interactive pdf.


      However, when I try to link to the author's book on Amazon, clicking that link in the pdf brings me to a Page not found error on Amazon


      Here's the specific link I've been using (which works fine if I paste it into my website and click there):



      This does bring up the correct URL in Amazon, but lists as nonfunctional page.


      Any ideas how to fix this?



        • 1. Re: URL link to book on Amazon not working
          Willi Adelberger Most Valuable Participant

          Did you include it in the hyperlink panel?

          Did you explicitly check to  export hyperlinks and interactivity.

          • 2. Re: URL link to book on Amazon not working
            reindeer4 Level 1

            1) Yes, it's in the hyperlink panel - and it shows the correct address there.  Further, if I click the link in the pdf document, it brings me to Amazon (with a 404 document as page title with a message:

            Looking for something?

            We're sorry. The Web address you entered is not a functioning page on our site


            If I copy what's in the URL bar, however, and paste it into the URL bar on another tab, that opens the page correctly.

            So it seems like Amazon is simply refusing to follow the link, because it's coming from In Design.


            I just did a test now, an if I edit the link inside of Adobe Acrobat (remove the 'http" and then add it back, and then re-save the document, the navigation works fine.


            2) CS6 allows me to explicitly save as Interactive pdf - I didn't see a specific option to export hyperlinks, though my other links are working and even the broken ones navigate to amazon, just not the correct page.


            So I have simple enough workaround by re-saving through Acrobat Pro, but I'm curious to whether this is a bug or if I'm just not doing something quite right inside of InDesign (and I hope to use I.D. more in the future so would like to work this out)



            • 3. Re: URL link to book on Amazon not working
              Ellis home Level 4

              I just did a quick test. Just copy/pasted the link to an .indd new file and exported it to interactive. The link works fine. What version of CS6 do you have? The latest is 8.1.