Hi, I am a mac user. I have purchased the Creative Cloud Student and Teacher edition one-year version on September 9, 2015, but I can't activate and validate it. It says the subscription can‘t be found. Now I can't use the Photoshop and the rest of the Creative Cloud products. What can I do to make my Photoshop work right now?
if that's not what you expect to see under your account, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
Please download and install the Creative Cloud Desktop App and use it to install the apps you wish to use?