1 Reply Latest reply on Jan 22, 2016 9:04 AM by m_vargas

    Adobe flash player install fail ( El capitan)

    Simon Schou

      I just reinstalled El capitan.

       

      I needed to reinstall abobe flash player again, but it just comes up with the following error and no fix/help:

      Screen Shot 2016-01-22 at 11.26.26.png

        • 1. Re: Adobe flash player install fail ( El capitan)
          m_vargas Adobe Employee

          Hi,

           

          On OS X the 'initialization error' usually occurs when the APP installer file is extracted/moved from the mounted DMG to some other location. If you did this, it's the cause for the error.  If you did not do this, please upload the Adobe_ADM.log file, saved at ~/Library/Logs/Adobe_ADMLogs to cloud.acrobat.com using the The specified item was not found. instructions or some other file sharing service of your choice that does not require log-in to access the file.

           

          You can also try the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page in the 'Still having problems' section.

           

          --

          Maria