1 Reply Latest reply on Jan 22, 2016 8:35 AM by m_vargas

    Cannot install and run Flash Player with OS: Windows 7 (64-bit)

    geoffpowers Level 1

      Since a roll-back from Windows 10 approx. 3 months ago I find that I cannot install and run Flash Player successfully.  I understand that there have been problems reported in running this software on 64-bit systems.  I have installed and uninstalled multiple times, and have now given up as the problem has become too time-consuming. Even my local IT adviser cannot throw any light on the issue.

       

      Would be grateful for assistance.

        • 1. Re: Cannot install and run Flash Player with OS: Windows 7 (64-bit)
          m_vargas Adobe Employee

          Hi,

           

          I am not aware of issues installing/running Flash Player on 64-bit OS and 64-bit has been supported for several years.


          What browser is this on?  What does "cannot install and run Flash Player successfully"  mean?  Is there an error during installation?  If so, post a screenshot (see The specified item was not found.).  Please, describe in detail, what the exact issue is so that we may provide assistance.

           

          Thank you.

           

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          Maria