3 Replies Latest reply on Feb 7, 2016 3:08 AM by cbroult

    Lighroom CC systematically stuck on import

    cbroult

      Each time I perform an import (copy as DNG), Lightroom copies the image and import them to the catalog. Then 4 processes are running in parallel (DNG conversion and some preview generation if I recall correctly). In that process, Lightroom stays stuck forever.

       

      That is something that happens systematically. Is that a known issue?

       

      Lightroom version: CC 2015.3 [ 1052427 ]

      License: Creative Cloud

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 4

      Processor speed: 2.3 GHz

      Built-in memory: 8191.3 MB

      Real memory available to Lightroom: 8191.3 MB

      Real memory used by Lightroom: 2973.1 MB (36.2%)

      Virtual memory used by Lightroom: 3251.4 MB

      Memory cache size: 975.7 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2

      System DPI setting: 144 DPI

      Desktop composition enabled: Yes

      Displays: 1) 3840x2160, 2) 1920x1080

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

      Graphics Processor Info:

      AMD Radeon R9 200 Series

       

      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 3.3.13416 Core Profile Context 15.300.1025.1001

      Renderer: AMD Radeon R9 200 Series

      LanguageVersion: 4.40

       

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Users\cbrou\Documents\Lightroom\catalogs\Lighroom 5 Catalog-2.lrcat

      Settings Folder: C:\Users\cbrou\AppData\Roaming\Adobe\Lightroom

       

      Installed Plugins:

      1) Canon Tether Plugin

      2) Export to Photomatix Pro

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

       

      Config.lua flags: None

       

      Adapter #1: Vendor : 1002

          Device : 67b1

          Subsystem : 4701043

          Revision : 0

          Video Memory : 4074

      Adapter #2: Vendor : 1414

          Device : 8c

          Subsystem : 0

          Revision : 0

          Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (High Definition Audio Device)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true