I purchased an ebbook and downloaded the .acsm file.
I then downloaded Adobe Digital Editions on my laptop and authorized it using my Adobe ID. I downloaded the ebook and I'm able to read it.
I then authorized my Kobo ebook reader and transfered the ebook on it. Unfortunately when opening the ebook on the reader I have a message that the book is protected and cannot be read.
Am I doing something wrong? Any suggestion?
There are a number of suggestions on Kobo's site - try these two
If they don't work, please let us have details of the laptop and operating system you are using. Did you download the .acsm file on your laptop?