16 Replies Latest reply on Jan 28, 2016 12:32 AM by 22video

    Since the update (PE14) I can only burn an avchd disc an ordinary dvd keeps asking me for a code number when entered fails.

    22video Level 1

      I used to be able to burn an ordinary dvd in elements 14 no problem

      Since the last update I cannot burn an ordinary dvd it keeps asking me to enter a code which I got from the adobe website

      When I enter the code I get a 'transcoding error' and everyhing hangs

      it is driving me mad

      I can make an avchd disc no problem

      How do I resolve this

       

       

      Derek M

       

      [title edited by mod, too long]