2 Replies Latest reply on Jan 24, 2016 7:39 PM by RichardCSH

    Lightroom 2015.3 (W10) cannot import iPhone 6s pictures

    RichardCSH

      I am trying to import pictures from my hard drive that were copied from my wife's iphone 6s, also happens with ones from my 6s plus. The pictures show up in the import dialog, but the import just hangs, and throws an error "no pictures or video" found when I cancel the import.

      I have renamed the .mov files for the live pictures to avoid conflicts with the jpgs. I have also purged the cache. When I then quit Lightroom it leaves a task running, that i have to cancel in Task manager before I can restart LR.

       

      Running 2015.3 through CC on W10, both update to date.

       

      Suggestions?