0 Replies Latest reply on Jan 25, 2016 2:17 AM by dan_bln

    ADE 4.5 bugs with authorization all over and over again

    dan_bln

      Pleqase fix your bug software ADE. About ones a week, de-install and re-install, as I can not remove my account, to add it back after licenses and authorization corrupt for some reason.

      No other software causes that many issues.

       

      Really wish you would provide a reliable software to end-user - as I assume you make your money with the DRM stuff with the vendors.

       

      error messages:

       

      1. unable to download:
        Error getting License. License Server Communication Problem:

        E_Auth_bad_device_key_or_pkcs12

      2. Unabel to open "TITLE"
        License key is damaged
      3. cannot remove account (CTRL shift D):
        "unable to Erase Authorization. Please try after some time."

       

       

      Really - what is going on?

      Not the first time, I have issues... unlikewise on iPad or eReader (Tolino) but I also would like at times read content on my laptop.

       

      Also have Adobe Acrobat 9 Professional

      Adobe Acrobat Reader DC installed.